1. Overview

Avalon Miner Group ("we", "us" or "our") is committed to protecting your personal information and your right to privacy. This Privacy Statement explains what data we collect, why we collect it, how we use it, and the rights you have regarding your data.

2. Information We Collect

We collect the following categories of personal information:

• Account information: name, email address, phone number, billing and shipping addresses.
• Payment information: payment method (credit card references, bank transfer details, cryptocurrency wallet addresses). We do not store full credit card details unless explicitly authorized and in compliance with applicable standards (e.g., PCI-DSS).
• Order information: product(s) purchased, order history, returns and warranty claims.
• Device and usage data: IP address, browser type, cookie identifiers, and usage analytics.
• Support communications: emails, chat transcripts and call recordings where applicable to resolve issues.

3. How We Use Your Information

We use personal information to:

• Process and fulfill orders and returns;
• Communicate order status, technical updates and customer service messages;
• Improve our website and services using analytics;
• Comply with legal obligations and cooperate with law enforcement where required;
• Prevent and detect fraud and abuse.

4. Legal Basis for Processing (Where Applicable)

Where relevant law requires, we process personal data on the basis of: (i) contract performance, (ii) legal compliance, (iii) legitimate interests such as fraud prevention and improving service functionality, or (iv) consent for marketing communications.

5. Cookies and Tracking

We use cookies and similar technologies to provide site functionality, analyze usage, and deliver tailored content. You can manage cookie preferences through your browser settings or via our cookie consent tool where displayed.

6. Sharing and Disclosure

We do not sell your personal information to third parties. We may share information with:

• Service providers (payment processors, shipping carriers, IT/hosting providers) who perform services on our behalf;
• Regulatory or law enforcement authorities where required by law or to protect legal rights;
• Affiliated business partners where necessary to fulfill orders or warranty requests (e.g., product manufacturers).

7. International Transfers

Your personal information may be transferred to, stored, and processed in countries other than your own. When we transfer data internationally, we take steps to ensure that it is protected in accordance with this Privacy Statement and applicable data protection laws.

8. Data Retention

We retain personal data for as long as necessary to fulfill the purposes described in this Statement, to comply with our legal obligations, resolve disputes, and enforce agreements. Retention periods vary depending on the nature of the data and applicable law.

9. Your Rights

Depending on your jurisdiction, you may have rights including the right to access, correct, delete, restrict or object to processing, and the right to data portability. To exercise your rights, contact us at [email protected].

10. Security

We implement reasonable administrative, technical and physical safeguards designed to protect personal information. However, no method of transmission or storage is completely secure. We cannot guarantee absolute security of your data.

11. Children

The Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

12. Changes to this Privacy Statement

We may update this Privacy Statement from time to time. We will post the updated Statement on the Site with a revised effective date.